Returns & Refunds

We accept returns only when the product is damaged or defective, or when you received the wrong product (wrong item, wrong size or wrong colour from what you ordered). Every parcel is quality-checked before dispatch, so these cases are rare — but if one happens, we fix it.

Please tell us within 3 days of receiving the product. Email hi@tinyglobe.in with:

• Your order number
• What went wrong (damaged or wrong product)
• Clear photos or a short video of the product and its packaging

Reports made after 3 days of delivery, or without photos, may not be eligible — this keeps the process fair and fast for everyone.

Change-of-mind returns (different colour, size, or no longer needed), products used or washed after delivery, and products with damaged packaging that you accepted at the door without noting it, cannot be returned. If the outer package looks crushed or torn when it arrives, please record a video while opening it.

Once your report is verified, you choose: a free replacement shipped to you, or a full refund including any shipping you paid. For damaged items we may arrange a pickup — please keep the product and its packaging until the case is closed.

Online payments are refunded to the original payment method within 5–7 business days of approval (your bank or wallet may take a little longer to show it). For cash on delivery orders, refunds are made to your bank account via NEFT after we confirm the details with you.

You can ask to cancel an order any time before it is dispatched by emailing hi@tinyglobe.in. Prepaid orders cancelled before dispatch are refunded in full. If a product goes out of stock after you order, we cancel and refund automatically.